A complete suite of service for chat-commerce AI powered chatbot services subscription model.
The objective of this project was to create a complete chat flow for AI and mobile first console panel that helps client increase online sale and customer retention. The goal is to bring the concept to live successfully with seamless usability experience to help achieve scaleable business success.
Led the design and vision for core features, store management design, integrating feedback from UX testing and developing user flows and wireframes.
01
Designed an AI-powered chatbot flow that enabled customers to place orders seamlessly without requiring interaction with a salesperson, improving efficiency and user satisfaction.
02
Created a user-centered console panel for chatbot clients, allowing store and order management while also providing marketing tools to boost sales and enhance customer retention.
03
Incorporated usability testing feedback from participants matching target personas, refining the interface based on real user insights and aligning it with the updated brand identity.
04
Contributed to both UX/UI design and Webflow development, delivering a responsive, user-friendly website.
Integrated AI image recognition that allows users to search for products visually in the chat, using AI-powered visual recognition to match similar items.
24/7 AI-driven upselling assistant that suggests promotions or related items, helping drive sales through contextual upselling without sleep time.
Recognizes returning customers and leverages personalized data to tailor product suggestions, marketing messages, and shopping experiences.
Connected and syncing real-time live streams and social media comment threads directly into chat, allowing sellers to respond quickly and meet customer needs during broadcasts.
Integrated AI image recognition that allows users to search for products visually in the chat, using AI-powered visual recognition to match similar items.
24/7 AI-driven upselling assistant that suggests promotions or related items, helping drive sales through contextual upselling without sleep time.
Recognizes returning customers and leverages personalized data to tailor product suggestions, marketing messages, and shopping experiences.
Connected and syncing real-time live streams and social media comment threads directly into chat, allowing sellers to respond quickly and meet customer needs during broadcasts.
